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Home > Terms and Conditions

Terms Conditions & Policies
 
Acceptance  by  Moka Print

Your submittal of an online order and/or your signature on our Order Acknowledgment is a conditional acceptance by Moka Print & Promotions of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, Moka Print & Promotions hereby expressly conditions its acceptance of your offer on Moka Print & Promotions’ assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and Moka Print & Promotions agree that any contract hereby entered into has been made.

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Affliate Links  by  Moka Print
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Alterations to Existing Orders  by  Moka Print
Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. Moka Print & Promotions will make every effort to comply with your cancellation request. If you have already signed your Order Acknowledgment, there will be a minimum charge of $50.00 to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.
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Claims Adjustments & Returns  by  Moka Print
If you have any problems with your order please contact customer service at 414.276.MOKA within 10 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately.
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Copyright & Trademark Policy  by  Moka Print

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Moka Print & Promotions. You may use the content of this site only for the purpose of shopping or placing an order and no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Furthermore you agree that all logos and images use on products purchased by you on MokaPrint.com are of ownership of you and that you are authorized to have manufactured products.

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Merchandise Consistency  by  Moka Print
Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with Moka Print & Promotions, you are agreeing to accept merchandise with reasonable manufacturing variances in product material, color and packaging. The most common example of this is apparel dye-lots.

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Overages & Shortages  by  Moka Print
We try to produce your order in the exact quantity ordered, but this is not always possible due to quality control efforts and fast running machines. We reserve the right to ship and subsequently bill or credit, your charge card or account, for up to 10% over or under the desired quantity.
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Payment Processing  by  Moka Print
Moka Print & Promotions accepts Visa, Master Card, Discover, Money Orders, Cashier’s Checks, Personal Checks, and company checks in U.S. Dollars only. There is no surcharge for using your credit card to make purchases. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. Please be sure to provide your exact billing address and telephone number. Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $35 fee on all returned checks. With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. Internally your credit card information is kept highly secure. Please do not give us credit card information by email as it is not secure.

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Privacy Policy  by  Moka Print

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible). We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, shared with other reputable organizations to help them contact consumers for marketing purposes, used by us to contact consumers for marketing purposes. With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.

From time to time, we make our customer e-mail list available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above.

If you supply us with your postal address on-line, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above.

You may also receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above.

Upon request, we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them.

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Shipping Policy  by  Moka Print

Customer agrees that it will not hold Moka Print & Promotions accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall Moka Print & Promotions be liable for any consequential or special damages arising from any delay in delivery. We make every effort to accurately estimate shipping charges. From time to time, we may underestimate the shipping charges on your order. In such event we may make reasonable adjustments to your shipping charges. You always have the option to provide us with a shipping account number (a small handling charge may apply).

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Site Images  by  Moka Print
We make best efforts to provide clear and color-correct product images on our site that best reflect the true nature of the products. However, web site images are inherently limited in their ability to communicate color, scale, and detail. We want to remind customers to be careful about making assumptions about products from the site image alone. We strongly urge our customers to order actual samples. If you choose not to evaluate a physical sample, we cannot be held responsible for the difference between the image as it appears on your monitor and the final product.
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Transfer of Ownership of Merchandise  by  Moka Print
All goods become your property at the time they are accepted by the carrier.
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Typographical Pricing Errors  by  Moka Print

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Moka Print & Promotions shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Moka Print & Promotions  shall immediately issue a credit to your credit card account in the amount of the incorrect price. While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change published prices of product offered on our site at anytime. If a published site price is incorrect on an item you have quoted or ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.

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Warranties  by  Moka Print
Moka Print & Promotions warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to Moka Print & Promotions by the manufacturer of the goods. Moka Print & Promotions makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.
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